Report Server Down

Help us maintain optimal performance of our advanced VPN infrastructure

Reset at 00:00 and 12.00 (GMT +7)

Report Server Issues

Help us maintain our advanced network performance

Select the service type experiencing issues:

SSH Direct SSH WebSocket OpenVPN ShadowSocks V2Ray
Enter the hostname or IP address of the affected server
Include specific error messages, connection problems, or performance issues

Advanced Server Monitoring

At VPNHack, we utilize advanced monitoring systems to continuously track our servers' health, ensuring high availability and optimal performance. Our infrastructure can automatically detect and resolve many issues before they affect your connection. However, some problems may require manual intervention, which is where your reports become invaluable in helping us identify and fix issues more quickly.

Resource Optimization

Our systems continuously optimize server resources to maintain fast, reliable connections even during peak usage times.

Threat Detection

Our security systems identify and block potential threats to keep your connections secure.

Optimized Routing

Optimized routing ensures your traffic takes the fastest and most reliable path through our network.

Predictive Maintenance

Our systems predict potential server issues before they occur, allowing for preventative maintenance.

Common Server Issues

Here are some common issues you might encounter with our optimized VPN/SSH servers:

Connection timeout

Unable to establish connection to the server within the expected timeframe

Slow connection speeds

Significantly reduced download or upload speeds compared to normal operation

Frequent disconnections

Connection drops unexpectedly and requires reconnection

Authentication failures

Unable to authenticate despite using correct credentials

Port blocking issues

Specific ports or protocols are not accessible or working properly

Protocol compatibility

Issues with specific protocols like WebSocket, HTTPS, or UDP connections

What happens after you report?

1. Advanced Analysis

Our system analyzes your report and correlates it with monitoring data to identify the root cause

2. Expert Investigation

Our technical team investigates complex issues that require human expertise

3. Quick Resolution

We prioritize fixes based on impact and restore service as quickly as possible

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Server Time: 06:38:07 GMT(+7) Reset Time 00:00 and 12:00